Privacy Policy

Effective Date: March 6th, 2025

Welcome to Loopboard.io, a business process automation application provided by Canned Head Inc. ("Company", "we", "our", or "us"). We are committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our business process automation application, Loopboard ("Service"). By using the Service, you agree to the collection and use of information in accordance with this Privacy Policy.

1. Information We Collect

1.1 Personal Information

When you create an account or use the Service, we may collect certain personal information that can be used to identify you, such as:

1.2 Usage Data

We may collect information on how the Service is accessed and used ("Usage Data"). This Usage Data may include information such as your device's Internet Protocol address (e.g., IP address), browser type, browser version, the pages of our Service that you visit, the time and date of your visit, the time spent on those pages, and other diagnostic data.

1.3 Cookies and Tracking Technologies

We use cookies and similar tracking technologies to track the activity on our Service and hold certain information. **By default, non-essential cookies and tracking technologies are disabled. We will obtain your explicit opt-in consent before activating any non-essential cookies or tracking technologies**, in accordance with Quebec's Law 25. You can manage your cookie preferences at any time through our cookie settings. You can find out more about cookies and how to control them in our Cookie Policy.

2. Consent

We collect, use, and disclose your personal information only with your prior, express, and informed consent, unless otherwise permitted by applicable law. Where we rely on consent, you may withdraw it at any time by contacting us. Withdrawal of consent does not affect the lawfulness of processing carried out prior to withdrawal.

3. How We Use Your Information

Canned Head Inc. uses the collected data for the following purposes:

4. How we share your Information

4.1 Service Providers

We may employ third-party companies and individuals to facilitate our Service ("Service Providers"), provide the Service on our behalf, perform Service-related services, or assist us in analyzing how our Service is used. These third parties have access to your personal information only to perform these tasks on our behalf and are obligated not to disclose or use it for any other purpose.

4.2 Legal Requirements

Canned Head Inc. may disclose your personal information in the good faith belief that such action is necessary to:

4.3 Business Transfers

If Canned Head Inc. is involved in a merger, acquisition, or asset sale, your personal information may be transferred. We will provide notice before your personal information is transferred and becomes subject to a different Privacy Policy.

4. Data Security

We value your trust in providing us with your personal information, and we strive to use commercially acceptable means to protect it. However, no method of transmission over the internet or method of electronic storage is 100% secure, and we cannot guarantee its absolute security.

5.1 Security Measures

We employ a variety of security measures, including encryption, access controls, and secure server technology, to ensure that your personal information is protected from unauthorized access, use, or disclosure.

5.2 Confidentiality by Default

In accordance with Quebec's Law 25, our systems are configured with the highest level of confidentiality by default. Personal information is not made publicly available unless you take explicit action to change your privacy settings.

5.3 Breach Notification

In the event of a confidentiality incident involving personal information that presents a risk of serious injury, we will notify:

We will also take all necessary steps to mitigate the breach and prevent future occurrences.

6. Privacy Impact Assessments

In accordance with Quebec's Law 25, we conduct Privacy Impact Assessments (PIAs) for any project involving the collection, use, or disclosure of personal information, including when acquiring or overhauling information systems. These assessments evaluate potential privacy risks and identify appropriate safeguards.

7. Data Retention

We will retain your personal information only for as long as necessary to fulfill the purposes for which it was collected, or as required by law.

7.1 Retention Period

The retention periods for personal information are as follows:

After the applicable retention period expires, we will securely delete or anonymize the data unless we are required by law to retain it longer.

7.2 Deletion

If you wish to delete your personal information from our systems, you can do so by contacting us at info@cannedhead.com. We will take reasonable steps to ensure your data is securely deleted unless we are required by law to retain it.

8. User Rights

8.1 Access and Correction

You have the right to access and correct the personal information we hold about you. If you believe any information is inaccurate or incomplete, please contact us to update it.

8.2 Data Portability

You have the right to request a copy of your personal information in a structured, commonly used, and machine-readable format. You may also request that we transfer this data to another service provider where technically feasible, in accordance with Quebec's Law 25.

8.3 Right to Erasure

You have the right to request that we delete your personal information, subject to certain exceptions, such as where we need to retain the data to comply with legal obligations.

8.4 Right to Object

You have the right to object to certain processing of your personal information, including processing for direct marketing purposes. If you object, we will stop processing your information for those purposes.

8.5 Right to De-indexation

In accordance with Quebec's Law 25, you may request that we cease disseminating your personal information or that any hyperlink associated with your name providing access to such information be de-indexed, where the dissemination contravenes applicable law or a court order.

9. Privacy Officer

Canned Head Inc. has designated a Privacy Officer responsible for overseeing compliance with this Privacy Policy and applicable privacy laws, including responding to data subject access requests, managing breach notifications, and conducting Privacy Impact Assessments.To contact our Privacy Officer, please write to: info@cannedhead.com

10. Children's Privacy

Our Service is not intended for use by anyone under the age of 14 ("Children"). We do not knowingly collect personally identifiable information from children under 14. If you are a parent or guardian and you are aware that your child has provided us with personal information, please contact us. If we become aware that we have collected personal information from children without verification of parental consent, we take steps to remove that information from our servers.In Quebec, parental or tutor consent is required for the processing of personal information of minors under 14 years of age, in accordance with Law 25.

11. International Data Transfers

Your information, including personal information, may be transferred to — and maintained on — servers located outside of your state, province, country, or other governmental jurisdiction where the data protection laws may differ from those of your jurisdiction.

11.1 Transfer Mechanisms

Canned Head Inc. is based in Quebec, Canada. If you are located outside Canada, please note that we may transfer your personal information to Canada for processing. We will take all steps reasonably necessary to ensure that your data is treated securely and in accordance with this Privacy Policy and applicable data protection laws, including PIPEDA and Quebec's Law 25.

11.2 Sub-processors

Where we use sub-processors located outside Canada, we ensure appropriate safeguards are in place, including contractual obligations that provide equivalent levels of data protection.

Sub-processor Jurisdiction Data Processed
Amazon Web Services US / Canada Application data, file storage, infrastructure
Stripe US Payment and billing data
Google Analytics US Usage analytics (anonymized)
Mixpanel US Product usage analytics
Hotjar EU (Malta) User behavior analytics (session recordings)

12. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page.

12.1 Policy Updates

We will let you know via email and/or a prominent notice on our Service, prior to the change becoming effective, and update the "Effective Date" at the top of this Privacy Policy.

12.2 User Consent

For non-material changes to this Privacy Policy, your continued use of the Service after the changes have been posted constitutes your acceptance of those changes, provided that we have given you reasonable prior notice.
For material changes — including changes to the types of personal information collected, the purposes of processing, or the categories of third parties with whom information is shared — we will obtain your express opt-in consent before the changes take effect. Access to the Service will not be conditioned on your acceptance of material changes; if you do not consent, your existing rights and the prior version of this Privacy Policy will continue to apply until you choose to accept or terminate your account.

13. Third-Party Links

Our Service may contain links to other sites that are not operated by us. If you click on a third-party link, you will be directed to that third party's site. We strongly advise you to review the Privacy Policy of every site you visit. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services.

14. Governing Law

This Privacy Policy is governed by the laws of the Province of Quebec and the federal laws of Canada applicable therein, including the Act respecting the protection of personal information in the private sector (Quebec's Law 25) and the Personal Information Protection and Electronic Documents Act (PIPEDA).

15. Contact Information

If you have any questions about this Privacy Policy, please contact us:

Canned Head Inc.
3 Pl. Ville-Marie H3B 4W8
Montreal, Quebec, Canada
Email: info@cannedhead.com
Privacy Officer: privacy@cannedhead.com
Phone: (+1) 438-940-2482

Take Your Business to the Next Level with Loopboard, Your Complete Legaltech Solution

Boost efficiency, streamline workflows, and elevate your business

Rework happens when outdated methods hold you back. Unlock efficiency by improving your business processes.

© 2026 Loopboard Inc. All Rights Reserved